September 15, 2020 Simón Cohen, founder of Henco Logistics, transformed a small Mexican logistics company into a major player within the industry. Cohen credits the firm’s focus on employee happiness as the key ingredient to its success — an approach he developed following a personal crisis. Cohen and Harvard Business School professor Francesca Gino, author…
Johannes Mann/Getty Images The Covid-19 crisis has put many product development teams in a tough bind: they’re being asked to rapidly accelerate their processes, but research shows that extreme time pressure often stifles creative work. Best practices for innovation emphasize upfront coordination and synchronization, all of which take time and can’t be rushed. Is it really possible for…
Emilija Manevska/Getty Images More than 18 years ago, we co-authored a Harvard Business Review article entitled “Dear White Boss… .” It was a fictional letter from a Black manager to an anonymous white executive. The letter was based on our years researching, interviewing, and working with Black leaders, as well as personal experiences. We described…
lessydoang/Getty Images When Netflix announced this summer that it was elevating Chief Content Officer Ted Sarandos to co-CEO, sharing the title with founder Reed Hastings, the move cut against conventional wisdom. Salesforce.com, SAP, and Oracle all had abandoned co-CEO structures within the last year, leading The Wall Street Journal to ask: “Co-CEOs Are Out of Style. Why Is Netflix Resurrecting the…
VCG/Getty Images Even before Covid-19, mobile payment platforms were experiencing a boom in the U.S. and China. Apple Pay (U.S.) and Alipay (China) have radically changed the way people transact, offering secure, contactless payment options through mobile phones. Though both platforms are growing, Alipay is outperforming its U.S. peer: As of late 2019, Bain &…
Images By Tang Ming Tung/Getty Images In these difficult times, we’ve made a number of our coronavirus articles free for all readers. To get all of HBR’s content delivered to your inbox, sign up for the Daily Alert newsletter. As Covid-19 grew into a pandemic, Michael Schaffer, a father of three in a dual-working household,…
Jeffrey Coolidge/Getty Images No CEO doubts the importance of measuring their company’s performance properly. Yet the executive teams I’ve assisted over more than 25 years generally struggle to engage with the challenge. As one CEO put it to me, “when we get to corporate KPIs their eyes glaze over.” Or, as another said “they [the…
Image Source/Getty Images In these difficult times, we’ve made a number of our coronavirus articles free for all readers. To get all of HBR’s content delivered to your inbox, sign up for the Daily Alert newsletter. The last several months have stacked painful experiences on top of each other: a global pandemic, economic collapse, and…
Andreas Mann/EyeEm/Getty Images The benefits of executive coaching are well-documented — as are the pitfalls. Once you’ve retained a coach to work with members of your senior team, what can you do to help people get the most out of the experience? Of course, the success of the engagement rests largely on the coach’s skill…
The secret to selling your home is taking the time to make it look presentable. That means cleaning it and perhaps a…
